Well, I've been visiting the Alembic web-site since 1999; dreaming, wishing, lurking, playing bass and most of all: convincing my wife (musically challenged) that owning an Alembic is one of those must-do things in life.
This past week I had an opportunity to talk with Mica by phone about a prospective buy on eBay. I was thoroughly impressed with her professionalism, knowledge of product and her desire to teach me as much about the instrument in question as could be done in a phone call. I was and still am; truly impressed.
I know she's doing a great job here on the web site and definitely doing justice to the brand. In one phone call, she has cemented my will and intent to own one of these wonderful works of art.
So until I have an opportunity to register my newest bass with Alembic, I offer my sincere thanks to Mica for the best customer service experience I think I've EVER had with a music industry entity and more subtle thanks to the membership of this club for providing a wealth of knowledge and info about the products.
I hope to be joining you here quite soon.
Regards,
Christopher Paul
Highland Lakes, NJ USA