I'm not much of a karma guy, but surely Austin must be storing up some serious credits in the Universal Karma system.
Kudos to Austin for staying positive and keeping the communications that are visible to the rest of us professional. It's been an incredibly long time, but Alembic is known for taking as long as it takes to get things 'right'. I know we all approve of that approach, even if it is painfully long (like it is in this case).
Hoping for a quick finish here, a safe shipping experience and smiles and expectations exceeded for Austin upon receiving this work of art.