Thanks for that Dave. Thats exactly what I thought was happening, but hadn't cracked the case to see that the pot is Alembic specific. Now I realize it cannot be replaced with just any old pot off the shelf, which is ok 'cos I didn't pay for any ole off the shelf guitar anyway. The control is still usable, just not as expressive as I'd like.
But, I am totally sure we'll get it working correctly. It's amazing to me that it would actually take me this long to realize it was a problem, as I remember it being that way back when I was testing it at the store (Ed Roman's), same volume pot action with the other Further that was there. So natch I just assumed...
Thanks again for da help. Just had a great gig and again, they always comment on the stellar sounding guitar hoorah!