bricky,
First, on behalf of the group, I offer a collective 'sigh', perhaps a tear or two... and of course, a welcome.
Have you had this instrument for a while, or did you recently acquire it? Painful as it may be, you would probably get better responses if you could describe the nature of the damage, and perhaps even post a photo or two. Whatever the problem, someone(s) here will likely be able to help.
-Bob