OK, the next thing to try is a bit trickier, if you're willing... I believe the two pickups are the same so they are interchangeable. You could take the strings off, remove only the two pickup mounting screws which you can see the complete head (these two hold the pickups down while the two below hold the pickups up), and physically move the bridge pickup to the neck position.
You'll want to be careful about the wire running to the neck pickup in particular as it travels through a tunnel in the wood - you MAY need to connect a string to that connector before you pull the pickup so that you have a way to pull the other connector back through.
Run the wires back to the preamp cavity, through the ferrite bead (if your bass has one), and connect to the board. NOW see what you get.
I will also add that the pickup in the neck position will always have slightly more output because it's closer to the middle of the string. It hears more of the fundamental note which has more energy than the higher overtones that the bridge pickup hears. Make sense? But it shouldn't be as huge a difference as you're describing.
It's rare for pickups to fail because they are solidly potted in the epoxy material. No moving parts except the lead which comes out the bottom and runs to the board. Rare, but does occasionally happen. Your troubleshooting will help figure out if something needs repair or replacement on your bass.
Also, we love pictures in here so if you get the chance to post any, please do. I don't own a Spoiler so not even sure if the advice I'm spewing is correct.
Jimmy J