Cleaning the contacts on the preamp input jacks and xlr output connector is a good place to start. If you don't have any cleaner...dip a q-tip in alcohol, wring it slightly and clean the pins on the xlr, and the 1/4" cable plug--and plug in a few times in succession. Also, try a different xlr cable. I just did this with a preamp that was intermittent, and it worked in my case---the cleaning, that is.
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