Author Topic: Fedex or U.P.S. (Read 254 times)

mike13 · « **on:** August 10, 2008, 10:57:10 PM »

Hi advice required on which would be the best company to use on freight from the U.S to Aust.

elwoodblue · « **Reply #1 on:** August 10, 2008, 11:33:42 PM »

I've had good experience with DHL going the other way when I had some didges sent to me...I'm not sure of the price difference tho'

tbrannon · « **Reply #2 on:** August 11, 2008, 05:38:43 AM »

FedEx was about $150 cheaper when I had a bass shipped to me in NZ. Australia might be a whole different ball game though based on the amount of goods shipped there.

flaxattack · « **Reply #3 on:** August 11, 2008, 10:58:20 AM »

domestically- dhl is the worst. i haqve had numerous packages arrive damaged. fed ex is second due to their poor tracking and handling
i have never had a problem with ups- their tracking is excellent
this aint about saving money. its about who does the best job.

bsee · « **Reply #4 on:** August 11, 2008, 12:06:04 PM »

In terms of transportation across the country, I think FedEx is marginally better than UPS. That just gets the package to your vicinity. On the other hand, we've had varying experiences with the local drivers of both companies and the final safe transportation to your door does rely on them. FedEx has been better here, but last time I spoke with Mica, they've had better luck with UPS in their area.

Ten years ago when I was doing a lot of international work, DHL was the most reliable for safe international delivery. Don't know what things are like now.

keith_h · « **Reply #5 on:** August 11, 2008, 01:03:02 PM »

I have had the opposite as far as FedEx and UPS. UPS has left items on my driveway while it is raining without even trying to ring the door bell (I work from home), had a telescope delivered that was obviously crushed and then got all bent when I wouldn't accept it and had items left on my garbage can lids. This doesn't count the dented and torn boxes I have received. In general when FedEx delivers something the packaging has been in good shape and they always ring the bell. Like Bob says I think a lot has to do with the local office and drivers.

Overall I've had the best results with the US Postal Service. They've always had the best prices and the items seem to make through in the best shape of the three. YMMV

Keith

mike13 · « **Reply #6 on:** August 12, 2008, 12:12:15 AM »

Thanks for the replies and advice I have a cruise around their websites

gare · « **Reply #7 on:** August 20, 2008, 08:35:07 AM »

My two cents on the debate.
Fedex is a lower volume carrier than UPS,all 'express' shipments go by air,their ground and home service are moved by contract carriers. So obviously there is less control over the last 2.
Pretty much all domestic carriers within the US use residential release..they can leave package without a signature.
Of course you have to take into account what kind of a day the people who handle your freight are having as far as its condition upon arrival. But most take care to keep things intact.
UPS and Fedex are close on pricing to be compete in the markets. But with fuel pricing as it is their pricing can vary depending on destination.
Overall, its a crap shoot as far as pricing etc is concerned.
After working for both of these companies for more years than I care to admit I'd have to say go for pricing..and make sure everything is packaged properly and fully insured.

Gary

rraymond · « **Reply #8 on:** August 20, 2008, 08:40:45 AM »

Looks like it's UPS!

lbpesq · « **Reply #9 on:** August 20, 2008, 09:30:50 AM »

By a knockout!

bsee · « **Reply #10 on:** August 20, 2008, 09:38:23 AM »

Oh sure, side with the bully...

mica · « **Reply #11 on:** August 20, 2008, 10:04:36 AM »

Note that FedEx does not insure guitars for more than $500 - this is explicitly in their tariff. Oh sure, they will take your $$ for insurance, but they will not pay out more than their stated limit. Only use FedEx if you have your own separate insurance.

basstard · « **Reply #12 on:** September 12, 2008, 03:28:41 PM »

I used to work for FedEx - their prices are outrageous and their insurance regulations (already mentioned by Mica) are ridiculous. Steer clear of them if you send anything more than documents. But now I'm having troubles with UPS and I'm verging on heart attack as I may lose $2000 I borrowed from my family...

There is NO really good shipping company.

dannobasso · « **Reply #13 on:** September 12, 2008, 07:02:55 PM »

It was insured for $2000.00 so I hope it was just not deliverable at the time specified and will arrive soon.

David Houck · « **Reply #14 on:** September 12, 2008, 07:32:14 PM »

Hoping this turns out ok.