I would advise anyone reading this thread that Alembic has always made it clear that this forum exists as a courtesy. If you really need to have an answer, then call the factory. Speaking directly to a human is the best way to get a response. They've made it abundantly clear that they are busy working on instruments first, and that the forum is a bonus. If you have a problem, I'm sure they will work with you, but you need to take it upon yourself to make contact directly. The fact that they don't edit content with the exception of inflammatory and unrelated speech, and furthermore, the fact that threads like this even exist, is a testament to their honesty. It is also true that this is a small family business. If one person is sick, then production is slowed. We're not talking about the Fender or Gibson factories. I'm sure that some people prioritize their work before their family, but Alembic doesn't. Who here doesn't love Alembic because of the fact that individuals and not a corporation build these instruments?
