I can only recall ever being in the Sam Ash Music in Richmond one time, probabably... twenty years ago. It was the first big-box guitar store I'd ever seen. I was in town for a three-day conference and was looking for something to do in the afternoons. Nice place. Pretty good selection of mid/upper-end guitars to choose from. It's a shame somebody couldn't buy it and turn it around. On the other hand, I get to see what a headache it can be just running one guitar store... hard to imagine managing a chain of them in different markets.