I'm not certain about the cause of the problem at this point, though mention was made early on about a router issue. And this being a small shop, the problem occurred just when staff were away from the shop and when other activities were pressing as well. So, I don't know where we are on this at the moment, other than the fact that the shop does know about and is working on the problem. Hang in there; and remember to always keep a guitar or bass handy to practice on while you wait for the page to load.