Alembic Guitars Club

Alembic products => Owning an Alembic => Troubleshooting => Topic started by: FC Bass on September 09, 2015, 08:40:28 AM

Title: No response after severall emails...
Post by: FC Bass on September 09, 2015, 08:40:28 AM: Mica: I've send several mails regarding my order from Aril...
Last I've heard is the shirt will be there at the end of July.

In the meantime I've placed an additional order (in June) but haven't had an invoice yet (first order was paid in April)

We are ready to go recording with my new band and I really need the EMW cable and the Series pickup asap, also I've put the photo session of me and my 'lembics on hold for way too long now. (can do the pictures without the parts, but would like to show of the swag)

For the shirt: I've asked for a light color (silver sage) to wear in the summer, but the summer is gone now (though there seems to be a short revival this week) So I'm willing to go with another color (black is fine)
Title: No response after severall emails...
Post by: mica on September 10, 2015, 01:56:31 PM: Weird - I sent you a rather lengthy answer on Monday night, I'll resend...
Title: No response after severall emails...
Post by: FC Bass on September 10, 2015, 02:44:02 PM: Glad you're ok, had me worried a bit...
Plz double check the address in my profile (have seen no mail from you yet)
Title: No response after severall emails...
Post by: dabis on September 22, 2015, 01:19:33 PM: Hi Mica, my case it?s similar to fc_spoiler?s one (not that much time awaiting for). I ?ve ordered the Flitz polish and the Supreme polish one month ago and the yahoo website shows it as pending review.
I?ve sent you some emails to orders and to you and no answer at all. Just let me know if you can send me these. Thanks.
Title: No response after severall emails...
Post by: FC Bass on September 22, 2015, 01:47:26 PM: Also still waiting here...
Title: No response after severall emails...
Post by: mica on September 22, 2015, 04:32:06 PM: Hey Flip - we've totally emailed since Sept 10, c'mon! You may be waiting for a parcel, but not an email. ;)

I understand from Mary that she contacted you today, David. Sometimes the international orders through the store are kinda wonky. Right after I change out the forum software (hopefully next month!), I'm going to get the store through a new platform that can actually handle postage on international orders.
Title: No response after severall emails...
Post by: FC Bass on September 22, 2015, 04:37:51 PM: Hah, expected a confirmation of outgoing parcel... (and maybe tracking no) No worries :-)
Title: No response after severall emails...
Post by: dabis on September 23, 2015, 01:05:01 AM: Hi Mica, YES, Mary contact me and it all seems to be solved. Thanks to everyone there. You really rock.
Title: No response after severall emails...
Post by: FC Bass on October 05, 2015, 08:41:17 AM: Nothing here yet... I assume you've send out the parcel on the 12th?
Title: No response after severall emails...
Post by: FC Bass on October 06, 2015, 08:13:29 AM: Looks like the parcel is stuck in customs, almost here! :-)
Title: No response after severall emails...
Post by: gtrguy on October 06, 2015, 11:18:51 AM: Too Funny! When Flip mailed me some pickups and electronics a couple years back, the carrier lost them for a couple weeks in his country. After they found them, I literally had them in my hands within something like 24 hours.

They can move fast when they want to!
Title: No response after severall emails...
Post by: dabis on October 06, 2015, 07:59:27 PM: Hey, the Flitz and the Supreme polish arrived on monday to Barcelona.
Some ours ago I get these results:

(http://club.alembic.com/Images/394/219129.jpg)
Title: No response after severall emails...
Post by: FC Bass on October 16, 2015, 05:31:42 AM: Mica, please?...

The gig is next weekend... :-(
Title: No response after severall emails...
Post by: pierreyves on October 16, 2015, 06:53:19 AM: good luck ...
Title: No response after severall emails...
Post by: tubeperson on October 16, 2015, 07:09:54 AM: Try calling either Mica or Mary Thomas. Mary is very helpful, she is a big part of that family literally and figuratively.
Title: No response after severall emails...
Post by: mica on October 23, 2015, 07:30:17 PM: I don't think you are getting my emails, Flip. But I see the package is at your post office, so maybe you will get it today!
Title: No response after severall emails...
Post by: FC Bass on October 23, 2015, 08:06:29 PM: Yeah, they were at my door today but I was out... Will get it tomorrow :-) :-)
Title: No response after severall emails...
Post by: FC Bass on October 24, 2015, 05:01:35 AM: Nothing but joy here, thanx!!

Pics with the new clothing and samples of the restored Series I and EMW Orion will find their way to these forums asap.