Alembic Guitars Club

Alembic products => Alembic Basses & Guitars => Topic started by: David Houck on April 22, 2025, 10:38:59 AM

Title: A Note From Mica re: Internet Down At Alembic
Post by: David Houck on April 22, 2025, 10:38:59 AM

Mica asked that I let you know what's happening at Alembic.

- Internet services have been down since Friday night and won't be restored until Thursday.

- This impacts phone service, email, and shipping.

- They are working on getting email restored, hopefully today.

- While shipping has been delayed, they are packing orders.

So, if you've been unable to contact Alembic over the last few days, or are waiting on a tracking number, this would appear to be the cause.  I'm guessing that they will have a week's worth of backlog to get through once this has been resolved.

Title: Re: A Note From Mica re: Internet Down At Alembic
Post by: edwardofhuncote on April 22, 2025, 12:04:19 PM

I think it may be affecting the Clubmail service too. Ed [ArtGeckko] and I seem to be having some trouble connecting.


*not that it was a rush anyway... he's got plenty to do! 😄

Title: Re: A Note From Mica re: Internet Down At Alembic
Post by: rv_bass on April 22, 2025, 04:32:24 PM

Thanks for the update, hope they are doing OK out there :)

Title: Re: A Note From Mica re: Internet Down At Alembic
Post by: Artgeckko on April 24, 2025, 09:01:18 AM

Good to know!
Thanks for the update.

Hope they get their services back soon.