Alembic Guitars Club

Connecting => Miscellaneous => Topic started by: rv_bass on December 15, 2024, 04:38:52 AM

Title: Buyer Beware
Post by: rv_bass on December 15, 2024, 04:38:52 AM

Warning:  I purchased two AXY pickups from a person named Eric Penzer on Reverb. One of the pickups was dead on arrival and the seller refused to accept return of the pickups for full refund. I would advise avoiding that seller.

Title: Re: Buyer Beware
Post by: Quasar1 on December 15, 2024, 05:13:51 AM

Hey RV,

Sorry this happened to you , some sellers are questionable at best :(

Reach out to Reverb Support, https://help.reverb.com/hc/en-us/articles/115015709067-Contact-Reverb-Support

You were sold a defective item and the seller wont make good on It

Best of luck , my good man

Title: Re: Buyer Beware
Post by: rv_bass on December 15, 2024, 05:54:37 AM

Thanks, Quasar1, I submitted an inquiry, hopefully it will get resolved.

Title: Re: Buyer Beware
Post by: rv_bass on December 15, 2024, 07:24:28 AM

After further trouble shooting this morning I found that the two pin connector on the non-functioning pickup is faulty.  I will repair that. Wish the seller would have checked them before selling and had been more transparent about their actual condition. The online market is a challenging place these days.