Alembic Guitars Club

Connecting => Introductions => Topic started by: Drawbar Dave on August 17, 2018, 01:26:55 AM

Title: F2B and New Member
Post by: Drawbar Dave on August 17, 2018, 01:26:55 AM

Hi I’m Dave and I’m based in the UK. I’ve had an F2B for a long time and use it in my keyboard rack. It’s an early single voltage 117 vac model and I’d like to convert it to UK voltage. I have tried emailing every email address on Alembics site about buying a replacement multiple voltage transformer from them but have never received a reply. Can anyone suggest who I could contact there?
Best
Dave

Title: Re: F2B and New Member
Post by: David Houck on August 17, 2018, 11:53:59 AM

Hi Dave; welcome to the board.  Mica is probably the best person to contact for this issue.  However, it's a small shop and she has a lot on her plate; so patience is suggested.

If it's helpful to you, there is a post on this subject in our FAQ section:  http://club.alembic.com/index.php?topic=247.0 (http://club.alembic.com/index.php?topic=247.0)

Title: Re: F2B and New Member
Post by: Drawbar Dave on August 18, 2018, 12:17:24 AM

Hello David, thanks for the welcome! I will wait to see if Mica responds to the thread, if not I will send a PM. I would prefer to fit the proper transformer and keep it stock! I have seen some terrible hack jobs on vintage equipment!
Best
Dave

Title: Re: F2B and New Member
Post by: Drawbar Dave on August 25, 2018, 12:16:28 AM

To try another approach, could anyone tell me the manufacturer or serial or specs of the 240 v transformer and I’ll contact the manufacturer. I’ve been trying to get in touch with Alembic for about a year now so happy to explore other options!

Title: Re: F2B and New Member
Post by: David Houck on August 25, 2018, 07:23:17 AM

I mentioned this to Mica last week, and she then searched her inbox but could not find an email from you.  You might want to try again.

Title: Re: F2B and New Member
Post by: Drawbar Dave on August 25, 2018, 09:38:17 AM

Hi David
I have tried all the email addresses in the “Contact Us” section already several times. I have just tried sending one to mica at Alembic  dot com to see if that works. Thanks again
Dave

Title: Re: F2B and New Member
Post by: StefanieJones on August 26, 2018, 11:08:06 AM

When I first bought my bass, I tried contacting through the contact page and never heard back. I tried calling a few times. When I got through, Mica said there was no mail from me. I know I sent it. But she did say my registration went through. SO, I dunno. I was glad to get someone on the phone, but that's probably not a good option for you.

Title: Re: F2B and New Member
Post by: Drawbar Dave on August 26, 2018, 12:01:59 PM

Thanks. So it’s not just me! I have tried contacting Mica though private message function.

Title: Re: F2B and New Member
Post by: Drawbar Dave on August 27, 2018, 11:21:12 AM

Quote from: David Houck on August 25, 2018, 07:23:17 AM

I mentioned this to Mica last week, and she then searched her inbox but could not find an email from you.  You might want to try again.

I got a reply so my email is now working!

Title: Re: F2B and New Member
Post by: mica on August 27, 2018, 12:13:31 PM

Hi David - I got your email you sent on Saturday (a forward from Aug 15 that I didn't see). Sorry, I was at the SF Pen Show on Saturday and I'm just getting to my emails from the weekend now.

You'll see delivery options and pricing in the email so you can pick up the conversation there.